Privacy Policy
1. Introduction
PF Sound s.r.o. (“PF Sound”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Czech data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase products from our online store.
2. Data Controller
PF Sound s.r.o.
Registered Office:
Janáčkovo nábřeží 57
150 00 Prague
Czech Republic
Company Registration Number (IČO): 08138974
VAT Number (DIČ): CZ08138974
Email: petr.forejt@pfsound.com
Phone: +420 603 444 265
3. Personal Data We Collect
Depending on your interaction with our website, we may collect the following personal data:
Information you provide
Full name
Billing address
Shipping address
Email address
Telephone number
Company name (if applicable)
VAT number (if applicable)
Payment information necessary to process your order
Communication you send to us
Information collected automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Website usage information
Cookies and similar technologies
4. Purposes of Processing
We process your personal data for the following purposes:
Processing and fulfilling your orders
Delivering purchased products
Customer support
Responding to inquiries
Issuing invoices
Meeting legal and tax obligations
Preventing fraud
Improving our website and services
Sending service-related communications
Where legally permitted and with your consent where required, we may also send marketing communications.
5. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Performance of a contract
Compliance with legal obligations
Legitimate interests
Your consent (where required)
6. Payment Processing
Payments are made by bank transfer.
We do not collect or store payment card information.
7. Shipping
To deliver your order, we may share the necessary delivery information with our shipping provider:
Packeta (Zásilkovna)
Only the personal data necessary for delivery will be shared.
8. Data Retention
We retain your personal data only for as long as necessary to:
fulfill your order;
comply with legal obligations;
resolve disputes;
enforce our agreements.
Accounting and tax documents are retained for the period required by Czech law.
9. Sharing Personal Data
We do not sell your personal data.
We may share your information with trusted service providers only where necessary, including:
shipping providers;
IT service providers;
website hosting providers;
accounting and tax advisors;
legal advisors;
public authorities where required by law.
All third parties are required to process your data securely and in accordance with applicable law.
10. International Transfers
We primarily process and store your personal data within the European Union.
If personal data is transferred outside the European Economic Area, appropriate safeguards will be implemented as required by the GDPR.
11. Your Rights
Under the GDPR, you have the right to:
access your personal data;
request correction of inaccurate data;
request deletion of your data (“right to be forgotten”);
request restriction of processing;
object to processing;
receive your data in a portable format;
withdraw your consent at any time where processing is based on consent;
lodge a complaint with the competent supervisory authority.
To exercise your rights, please contact us using the details below.
12. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website with the updated revision date.
16. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
PF Sound s.r.o.
Janáčkovo nábřeží 57
150 00 Prague
Czech Republic
Email: petr.forejt@pfsound.com
Phone: +420 603 444 265